Refund Policy

Last updated: August 2026

We want you to be completely satisfied with your IPTV Ireland subscription. This Refund Policy outlines the conditions under which refunds may be requested and granted.

1. 3-Day Money-Back Guarantee

If you are not satisfied with our service for any reason within the first 3 days of your subscription, you may request a full refund. No questions asked, though we may ask for feedback to help us improve.

The 3-day period begins when we send your login credentials and your account becomes active.

2. Eligibility Conditions

• Refund requests must be made within 3 days of activation.
• The refund applies only to your first purchase with us, not to renewals or subsequent plans (unless the renewal was erroneous).
• If you have used the service extensively (e.g., watched a large number of channels), we reserve the right to assess the refund on a case-by-case basis.
• Refunds do not apply to trial extensions, promotional offers, or partial months of an annual plan after the initial 3 days.

3. How to Request a Refund

To request a refund, contact us via WhatsApp at +44 7988 524713 or email support@iptvireland.one within the 3-day window.

Please include your account email, order reference, and a brief reason for the refund (optional but appreciated).

4. Processing Time

Once your refund is approved, we will process it within 3–5 business days using the original payment method. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

5. Non-Refundable Situations

• Requests made after the 3-day period
• Renewal payments (unless a renewal was made in error and you contact us within 24 hours of payment)
• Violation of our Terms of Service (e.g., account sharing, reselling, misuse)
• Technical issues caused by your own equipment or internet connection that are not attributable to our service

6. Chargebacks

If you file a chargeback with your bank without first contacting us, we may suspend your account immediately. We encourage you to reach out to us first so we can resolve the issue promptly.

7. Contact Us

If you have any questions about this Refund Policy, please contact our support team.